Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I recently visited Pakenham Shine Dental, and I couldn't be happier with my experience. The dentist was excellent—professional, knowledgeable, and took the time to explain everything clearly. The facilities were clean and modern, creating a comfortable environment. The staff provided outstanding service and were extremely helpful from start to finish. Highly recommend this clinic for anyone in need of top-notch dental care! Thanks Alex Thomas ~ Alex T
I recently visited Pakenham Dental Clinic with my son, and I must say we had an excellent experience. The staff were incredibly friendly, professional, and attentive to our needs, making my son feel completely at ease during his visit. The clinic's clean and welcoming atmosphere added to the positive experience. What impressed me even more is that a few of my friends had also visited the clinic and shared similarly glowing feedback. ~ Satheesh P
I came to the practice as a new client - new to both Australia and Pakenham - with tooth pain. I had not been to see a dentist for many years, and Dr Rose Mathew was really lovely. As a new patient, she gave me a full examination and x-rays, and I ended up having to have a small filling. The procedure was painless and Dr Mathew made sure to keep checking that I was doing ok throughout. 5 Star rating and I will definitely be back. Thank you ~ Kathryn A
I have been putting off some much needed dental work as like most of us, I'm not fond of pain or dentists . Dr Rose has been excellent and for ongoing dental care I have found it to be a very friendly and personalised service, not to mention very little pain. I am no longer nervous about the visiting the dentist and my teeth are in better shape than they have been for years. Highly recommend ! ~ Jackie F
I had an amazing experience in this clinic with Dr Rose Mathew. Her dental work is exceptional in which I came back for more dental work along with my family. The facility is very clean, and the doctor and staff displayed great attitude and professionalism. They were wonderful in making sure to feel comfortable throughout the treatment. Highly recommend! ~ Fauziah a
My first time at this fantastic service having recently moved from the UK . I have fairly complex long term medical and dental needs which can affect my care by some dentists but this was not a problem for this very professional dental team here! I’m just out from a check up and clean, the latter was thorough, the best clean I’ve ever had. Thank you so much! See you in 6 months! ~ Robert F
Highly recommend! Second visit here. Staff is so incredibly friendly. They keep checking in during the appointment, give regular breaks where needed and incredibly caring and considerate of your needs. Would definitely recommend anyone here. I’ve had 2 regular check ups and my latest I had a filing which we done extremely well. ~ Jennifer P
It was my first time there. Actually first time at the dentist after decades. I went for a check up and a clean. The place is new, looks clean. Dr Rose instructions on dental care were very clear. Most of all it's only place I could find with a reasonable price. So I'll be there for my next detal visit too. ~ Bhagya J
My son had to get 2 baby teeth pulled out. Dr Rose and her assistant were so friendly and made us feel very comfortable. My son cried and struggled but both of them were so patient with him which I appreciated as I was also feeling very anxious about the procedure. Thank you to both of them!! ~ Safiyyah D
My partner is not a fan of dentists to say the least. On Friday when he shattered a tooth he knew he had to go and it’s only because of his past experience with Pakenham Shine Dental for both himself and his daughters that he went the same day and got it sorted. ~ Renee C
Highly recommend this Dentist. Staff are lovely, make you feel very relaxed and keep you informed every step of the way regarding your treatment options. The surgery is modern and clean, I will definitely be back for a few more issues that require attention. ~ Maree W
Lovely front counter service and updated calls for your appointments ahead of time. The team check in and ensure everything runs smoothly during appointments. A bonus having Smile Dental on board for coverage. ~ Sam
I had a great experience at Pakenham Shine Dental Group with my daughter today. The staff were friendly and professional, and they made her feel comfortable during the tooth extraction. Highly recommend! ~ ace
Shine Dental Pakenham is amazing! The dentist is super friendly and professional, and the clinic is clean and modern. The dentist made me feel so comfortable and explained everything clearly. I felt really well looked after. Highly recommend! ~ Arezoo h
I recently had a procedure done at Shine Dental with Dr Rose. I was slightly hesitant at first, but Dr Rose thoroughly explained the pro's and con's which helped me decide to go ahead. I am very happy with the result. Thank you, Dr Rose. ~ Anne N
Dr Rose was very friendly and kind, very efficient. It was such a clean place and and you are well taken care of at the clinic. This is my 2nd visit to the Clinic and will continue going. ~ Piyumi J
Very happy with the care and patience shown with my dental checkup. Dr. Rose is very caring and helpful doctor. A very hygienic clinic with all facilities. Thumbs up for the good work! ~ Craigieman
Saw Dr Rose and she's just brilliant. Did a clean and scale for me and did x-rays. She explained everything so well and made sure I understood all the details. Best dentist in Melbourne! ~ Reji E
I had visited the other branch, which is top-notch and this facility did not disappoint at all. Excellent service, the most courteous staff and the best dental professionals in the industry! ~ Upamanyu K
Friendly and caring dentist, Glad I went there, got professional advice , and treatment were professional. will definitely recommend to family and friends. ~ madhi m
Done the dental treatment at this clinic recently. Doctor and staff are very helpful and professional. Clinic is well presented and clean. Highly recommend for family dental treatment/check up. ~ Suresh B
Dr Rose and her dental assistant were professional and caring from start to finish. I felt comfortable and informed throughout my entire procedure. Happy to have found a dentist I can trust. ~ Natalia B
Dr. Rose from Shine dental group fitted me in at short notice and fixed a toothache within the visit. Excellent job, would highly recommend. 😁 ~ Spinny T
I always use this dentist and i live over 2 hrs away in Paradise Beach. Great service and so easy to get an appointment ~ Ian H

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